On December 18, Shipwell experienced sporadic disruptions in LTL rating and dispatching due to degraded performance from a third-party service provider.
The provider identified and mitigated the issue, and full LTL rating and dispatching functionality was restored by close of business the same day.
At Shipwell, we take platform reliability seriously and strive to provide a highly reliable and performant user experience. Thank you for your patience as we worked to resolve this issue, and we apologize for any inconvenience this may have caused.