All Systems Operational

About This Site

Welcome to the status page (beta release) for all of Shipwell and 3rd party integrations.

Shipwell TMS Services Operational
Core Operational
Shipments Operational
Customers Operational
Carriers Operational
Rating, Booking, and Tracking Service Operational
Dock Scheduling Operational
Load Optimization Operational
Digital Documents Operational
Freight Audit and Pay Operational
Public Loadboard Service Operational
EDI Interchange Service Operational
Events and Webhooks Operational
User Authentication (OKTA) Operational
Collaboration and Communication Operational
In App Messaging Service Operational
Email Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Average Response Time
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025
Resolved - Hello Valued Customer,

This issue is now officially resolved. Thank you for your patience and we apologize again for the inconvenience this caused.

Sincerely,
Shipwell Customer Support

Feb 4, 20:39 CST
Monitoring - Hello Valued Customer,

The issue causing latency across multiple Shipwell functions and workflows has been resolved. We are actively monitoring the fix to ensure continued stability.

At Shipwell, we strive to provide high-quality service and an unmatched platform experience. We apologize for any inconvenience this may have caused. If you have any questions, please don’t hesitate to submit a case in our portal or reach out to your customer success manager for further assistance.

Sincerely,
Shipwell Customer Support

Feb 4, 16:30 CST
Investigating - Hello Valued Customer,

Shipwell is currently experiencing latency across multiple functions and workflows. Our team is actively investigating the root cause and working to resolve this issue as a top priority.

As a organization, we strive to provide high-quality service and a unmatched platform experience. We apologize for the inconvenience this caused and if you have any questions please do not hesitate to post a case in our portal or reach out to your customer success manager for further information. We will provide a update as soon as possible.

Sincerely,
Shipwell Customer Support

Feb 4, 15:56 CST
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.