All Systems Operational

About This Site

Welcome to the status page (beta release) for all of Shipwell and 3rd party integrations.

Uptime over the past 90 days. View historical uptime.
Shipwell TMS Services Operational
90 days ago
100.0 % uptime
Today
Core Operational
Shipments Operational
90 days ago
100.0 % uptime
Today
Customers Operational
Carriers Operational
Rating, Booking, and Tracking Service Operational
Dock Scheduling Operational
Load Optimization Operational
Digital Documents Operational
Freight Audit and Pay Operational
Public Loadboard Service Operational
EDI Interchange Service Operational
Events and Webhooks Operational
User Authentication (OKTA) Operational
Collaboration and Communication Operational
In App Messaging Service Operational
Email Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Response Time
Fetching
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025
Shipwell Distance Calculation Issue
Resolved - Hello Valued Customer,

We’re pleased to share that the issue impacting a subset of customers—where shipments were being generated with “0 miles” and disrupting the Tender-to-Carrier workflow—has now been resolved.

A fix has been deployed to production, and normal functionality has been restored.

We appreciate your patience and understanding while our engineering team worked to identify and address the root cause.

If you continue to experience any issues, please don’t hesitate to reach out to our support team.

Thank you for being a valued Shipwell customer and we apologize for the inconvenience this may have caused.

Sincerely,
Shipwell Customer Support
Jul 15, 19:58 CDT
Identified - Hello Valued Customer,

We are currently investigating an issue impacting a subset of customers where shipments are being generated with “0 miles,” which is affecting the Tender-to-Carrier workflow.

As a temporary workaround, we recommend using the Carrier & Equipment workflow to assign a carrier.

Our engineering team has identified the root cause, and resolving this remains a top priority. We sincerely apologize for the inconvenience and will continue to provide timely updates as more information becomes available.

Thank you for your continued patience and understanding.

Sincerely,
Shipwell Customer Support
Jul 15, 15:39 CDT
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

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