All Systems Operational

About This Site

Welcome to the status page (beta release) for all of Shipwell and 3rd party integrations.

Uptime over the past 90 days. View historical uptime.
Shipwell TMS Services Operational
90 days ago
99.99 % uptime
Today
Core Operational
Shipments Operational
90 days ago
99.99 % uptime
Today
Customers Operational
Carriers Operational
Rating, Booking, and Tracking Service Operational
Dock Scheduling Operational
Load Optimization Operational
Digital Documents Operational
Freight Audit and Pay Operational
Public Loadboard Service Operational
EDI Interchange Service Operational
Events and Webhooks Operational
User Authentication (OKTA) Operational
Collaboration and Communication Operational
In App Messaging Service Operational
Email Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average Response Time
Fetching
May 15, 2026

No incidents reported today.

May 14, 2026
System Latency
Resolved - Hello Valued Customer,

We want to inform you that the system latency have been fully resolved. We sincerely apologize for any disruption this may have caused to your operations and appreciate your patience while the issue was being addressed.

Thank you for your continued trust in Shipwell. If you experience any lingering issues or have questions, please don’t hesitate to reach out to our Support team.

Sincerely,
Shipwell Customer Support
May 14, 08:44 CDT
Investigating - Hello Valued Customer,

Shipwell has identified a system latency. Our engineering team is actively investigating the issue and prioritizing a resolution.

We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available.

Sincerely,
Shipwell Customer Support
May 14, 08:16 CDT
May 13, 2026
Webhooks processing event failure
Resolved - Hello Valued Customer,

We want to inform you that the recent disruptions affecting processing events, which impacted our ability to send webhooks and receive updates from carriers, have been fully resolved. We sincerely apologize for any disruption this may have caused to your operations and appreciate your patience while the issue was being addressed.

Thank you for your continued trust in Shipwell. If you experience any lingering issues or have questions, please don’t hesitate to reach out to our Support team.

Sincerely,
Shipwell Customer Support
May 13, 10:17 CDT
Identified - Hello Valued Customer,

Shipwell is experiencing issues processing events that are impacting our ability to send webhooks and receive updates from carriers. We have identified the root cause and are actively working to correct the issue.

We apologize for any inconvenience this may cause to your operations. Please know that we are closely monitoring the situation and will continue to provide timely updates as new information becomes available.

Sincerely,
Shipwell Customer Support
May 13, 08:30 CDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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