The issue surrounding a disruption in LTL Rating, Dispatching and Tracking stemming from degraded performance with a third-party provider has been resolved.
At Shipwell, we take these matters very seriously and are committed to providing a highly reliable platform experience. We apologize for any disruption this may have caused and appreciate your patience as we worked to resolve the matter.
Sincerely, Shipwell Customer Support
Mar 31, 19:17 CDT
Identified -
Hi Valued Customer,
Shipwell is currently experiencing a disruption in LTL rating due to degraded performance from a third-party provider. The provider has identified the root cause and is actively working on a resolution. Our Support team is closely monitoring the situation.
We take these matters very seriously and are committed to providing a highly reliable platform experience. We apologize for any disruption this is causing and appreciate your patience. We will provide an update as soon as possible
Sincerely, Shipwell Customer Support
Mar 31, 17:04 CDT